Working safely and reducing risk of COVID-19

Our number one priority has always been to produce and deliver the safest and highest quality freshly laundered linen and workwear. CLEAN fully supports the excellent work done by the Textile Services Association and UKHospitality in recent months, to ensure the industry is ready to reopen in July. As many of our hospitality customers prepare to reopen their doors tomorrow, we would like to share some of the many measures we have put in place to ensure the products we deliver are as safe as they can possibly be.

CLEAN Safe Linen and Workwear

Disinfection during washing

During washing linen, towels and garments are both thermally and chemically disinfected. We exceed UK regulations by holding the 71°C threshold temperature for more than the standard 3 minutes to completely ensure that the textiles are safe and fit for purpose. The result is a hygienically clean product that we then rinse until pH neutral to avoid causing any skin irritation.

After washing

All bed linen is ironed dry at 190°C, towelling is dried at 90-100°C for 15+ minutes and garments are dried at 165°C. Linen and towels are swab tested to validate thermal disinfection, as part of our improved quality control system whereas garments are routinely lab tested. All stock is then packed in shrink wrapped plastic to maintain hygiene levels.

Delivery and collection

Our team of professional drivers will retain the full 2m social distancing, both at customer sites and at our laundries to reduce risk of transmission. Sterilisation of laundry cages, vehicle interiors and loading areas takes place before any clean linen is loaded.

Protecting our employees and your linen

On arrival each employee is temperature checked and questioned to establish that they are fit for work. When working, all colleagues wear suitable PPE. The laundry layout and machines have been adapted to ensure social distancing and to keep everyone safe, in line with Government guidance.

Quality has always been our highest priority. Increased visual inspection measures and strict quality control rejects defective pieces with accuracy and precision.

Below you will find links to the information available regarding the changes we have made and the safety measures put in place to protect both our customers and our people.

CLEAN & Safe Linen

Working safely and reducing risk of COVID-19

CLEAN fully supports the excellent work done by the Textile Services Association (TSA) and UKHospitality, to ensure the industry is ready to reopen in July. As a TSA member we are commit to the TSA Pledge to return hygienically confident products to our customers. Both these trade associations have worked together to create joint guidance for the safe handling of linen and textiles within hospitality businesses. Our customers may find something different works better for them, but in general, the principles are well founded and easy to follow. You can find the full guidance here: tsa-uk.org/resource/tsa-we-are-in-this-together

If you have any further questions regarding our processes or procedures considering COVID-19 please our Customer Service Centres:

Linen Customer Service Centre
8am to 4:30pm Monday to Friday (and Bank Holidays).
9am to 4pm Saturdays
Tel: 0330 818 7001 select option ‘2’ for workwear then choose the laundry that services your location from the table below:

Workwear Customer Service Centre
8am to 5:30pm Monday to Friday (including Bank Holidays).
Tel: 0330 818 7001 select option ‘2’ for workwear
then choose the laundry that services your location
Email: workwear@cleanservices.co.uk