Customer Service
Below you will find contact details for our linen and workwear customer service teams located at our laundries. Occasionally queries may require input from our team of Desk Based Account Managers to ensure they are fully resolved. In such instances, customers will be informed
Opening Hours and Contact Details
Our Customer Service phone number is: 0333 016 9800
Before contacting us check our FAQ's to see if your answer is there
When you dial this number, you will be given the choice to press ‘1’ for linen or ‘2’ for workwear.
LINEN
Customer Service Centre
0333 016 9800 press ‘1’ for linen
then choose the laundry that services your location
Laundry | Option Number | Email Address |
Banbury Site | Option: 0333 016 9801 | |
Camberley Site | Option: 1 | camberley.linen@cleanservices.co.uk |
Nottingham Site | Option: 5 | nottingham.linen@cleanservices.co.uk |
Ross-on-Wye Site | Option: 2 | ross.linen@cleanservices.co.uk |
Slough Site | Option: 3 | slough.linen@cleanservices.co.uk |
Yeovil Site | Option: 4 | yeovil.linen@cleanservices.co.uk |
Day | Opening Hours |
Monday | 8am to 4:30pm |
Tuesday | 8am to 4:30pm |
Wednesday | 8am to 4:30pm |
Thursday | 8am to 4:30pm |
Friday | 8am to 4:30pm |
Saturday | 8am to 1pm |
Sunday | Closed |
Bank Holidays | 8am to 1pm |
WORKWEAR
Customer Service Centre
0333 016 9800 press ‘2’ for workwear
Email: workwear@cleanservices.co.uk
Day | Opening Hours |
Monday | 8am to 5:30pm |
Tuesday | 8am to 5:30pm |
Wednesday | 8am to 5:30pm |
Thursday | 8am to 5:30pm |
Friday | 8am to 5:30pm |
Saturdays | Closed |
Sunday | Closed |
Bank Holidays | 8am to 5:30pm |
When should I contact Customer Service?
Our Customer Service teams are able to support most customer enquiries. Before contacting us check our FAQ's to see if your answer is there
ALL Customers
Any general queries about the service
All orders of linen or workwear
Delivery & collection queries
Invoice queries
Informing us of new delivery location(s)
To book an appointment with your account manager
Any queries made via your driver will be answered by the Customer Service Centre
LINEN Customers
Submitting weekly Streamline clean linen counts
Increasing or decreasing your linen stock
Adding new linen items to your order e.g. napkins
Removing linen items from your order
WORKWEAR Customers
Increases in the number of garments
Garment wearer name changes
Garment size exchanges
Notifying us of garment repairs or alterations
To book measuring appointments for new wearers