Customer Service
Below you will find contact details for our linen and workwear customer service teams located at our laundries. Occasionally queries may require input from our team of Desk Based Account Managers to ensure they are fully resolved. In such instances, customers will be informed
Opening Hours and Contact Details
Our Customer Service phone number is: 0330 818 7001
Before contacting us check our FAQ's to see if your answer is there
When you dial this number, you will be given the choice to press ‘1’ for linen or ‘2’ for workwear.
LINEN
Customer Service Centre
Phone:
0330 818 7001 press ‘1’ for linen
then choose the laundry that services your location
| Laundry | Option Number | Email Address |
| Camberley Site | Option: 1 | Emailcamberley.linen@cleanservices.co.uk |
| Nottingham Site | Option: 5 | Emailnottingham.linen@cleanservices.co.uk |
| Ross-on-Wye Site | Option: 2 | Emailross.linen@cleanservices.co.uk |
| Slough Site | Option: 3 | Emailslough.linen@cleanservices.co.uk |
| Yeovil Site | Option: 4 | Emailyeovil.linen@cleanservices.co.uk |
| Day | Opening Hours |
| Monday | 8am to 4:30pm |
| Tuesday | 8am to 4:30pm |
| Wednesday | 8am to 4:30pm |
| Thursday | 8am to 4:30pm |
| Friday | 8am to 4:30pm |
| Saturday | 8am to 1pm |
| Sunday | Closed |
| Bank Holidays | 8am to 1pm |
WORKWEAR
Customer Service Centre
Phone:
0330 818 7001 press ‘2’ for workwear
Email: workwear@cleanservices.co.uk
| Day | Opening Hours |
| Monday | 8am to 4:30pm |
| Tuesday | 8am to 4:30pm |
| Wednesday | 8am to 4:30pm |
| Thursday | 8am to 4:30pm |
| Friday | 8am to 4:30pm |
| Saturdays | Closed |
| Sunday | Closed |
| Bank Holidays | 8am to 4:30pm |
When should I contact Customer Service?
Our Customer Service teams are able to support most customer enquiries. Before contacting us check our FAQ's to see if your answer is there
ALL Customers
- Any general queries about the service
- All orders of linen or workwear
- Delivery & collection queries
- Invoice queries
- Informing us of new delivery location(s)
- To book an appointment with your account manager
- Any queries made via your driver will be answered by the Customer Service Centre
LINEN Customers
- Submitting weekly Streamline clean linen counts
- Increasing or decreasing your linen stock
- Adding new linen items to your order e.g. napkins
- Removing linen items from your order
WORKWEAR Customers
- Increases in the number of garments
- Garment wearer name changes
- Garment size exchanges
- Notifying us of garment repairs or alterations
- To book measuring appointments for new wearers
