At CLEAN we are dedicated to providing our customers with the best possible service. After identifying key areas for improvement with our current phone system, we are excited to introduce a newer more resilient solution based on Microsoft Teams.
What’s Changing? On November 4th, the upgraded phone system will go live with new numbers:
- Linen & Workwear Customer Service: 0330 818 7001
- CLEAN General Enquiries: 0330 818 7008
The new system will feature services from Call Tower for voice communications and TalkDesk for customer service to serve our customers better.
Rest assured, while our current numbers will no longer be in service from 4th November, this change is part of our ongoing commitment to providing customers with the best service possible.
What This Means for Customers:
- Enhanced Communication: Expect clearer and more reliable voice calls.
- Improved Service: TalkDesk will streamline how we manage customer emails and phone calls, ensuring quicker and more efficient responses.
- Seamless Integration: Our new system will integrate seamlessly with our Customer Management System, enhancing customer service efficiency.
- More Ways to Connect: In the future, customers will have new options for contacting us, making it easier to receive support when they need it.
We are committed to enhancing the customer experience and better serving customers with the latest tools.
The new phone numbers will come into effect on Monday, 4th November 2024.
Action Required: Please update your records with our new contact numbers to ensure seamless communication.
Stay tuned for more ways to connect with us in the future, making it easier for customers to receive support when they need it!
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